Sector Intelligence

The sector, right now.
All in one place.

Live news feeds from the sources that matter. Curated reference links used daily by Mike and Chris. Operational insight written for the people who run social housing maintenance.

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Where we go
Curated reference links for UK social housing maintenance professionals.
England
RSH
Regulator of Social Housing
Regulatory judgements, consumer standards, the Sector Risk Profile and inspection outcomes. First stop when a governance or viability question comes up.
 Ombudsman
Housing Ombudsman Service
Complaint decisions, the Complaint Handling Code and the casebook. Most determinations involve maintenance failures.
 MHCLG
MHCLG
Government housing policy, consultations and legislation. Decent Homes Standard, Awaab's Law guidance and the Building Safety Act all live here.
 HSE
Health and Safety Executive
CDM regulations, asbestos guidance, working at height, gas safety and all health and safety legislation affecting maintenance operations.
Scotland & Ireland
AHB
Approved Housing Bodies Regulatory Authority — Ireland
Regulates approved housing bodies in the Republic of Ireland. Relevant for organisations with cross-border operations or Irish portfolio exposure.
 NIHE
Northern Ireland Housing Executive
The strategic housing authority for Northern Ireland. Policy, stock management and housing advice for providers operating in Northern Ireland.
Professional & sector bodies
CIH
Chartered Institute of Housing
Professional body for the sector. Policy positions, CPD resources and sector guidance. Useful for the professional standards landscape.
 RICS
Royal Institution of Chartered Surveyors
Standards for building surveying, valuation, quantity surveying and property management. Relevant for stock condition, planned maintenance and contractor procurement.
 DWG
Direct Works Group
The network for in-house maintenance and DLO professionals. Benchmarking, best practice, events and peer learning specifically for direct labour operations.
Benchmarking & data
HM
HouseMark
Sector benchmarking data for TSMs, repairs performance and cost metrics. Where the numbers are when you want to know where you sit relative to peers.
 IH
Inside Housing
The sector's trade publication. News, analysis and sector data. Worth monitoring for regulatory updates and sector performance stories.