Our commitment

socialhousing.ai is committed to making its website and tools as accessible as reasonably possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA where practical.

What we have done

• All pages use semantic HTML structure with logical heading hierarchy
• Colour contrast ratios across text and interactive elements meet or exceed WCAG AA standards
• All interactive elements are keyboard navigable
• The site uses system fonts, respecting the user's operating system font size and accessibility preferences
• No content flashes or auto-plays in a way that could cause accessibility issues
• All tool inputs are labelled with descriptive text
• The site is responsive and usable on mobile devices

Known limitations

• Some data visualisation charts within the tools hub may not be fully navigable by screen reader. We are aware of this and will address it in future updates.
• The Blinks® AI document summarisation tool requires a third-party API key and may not be accessible to users relying on certain assistive technologies for text input.

Reporting an accessibility issue

If you experience any difficulty accessing any part of this site, or if you find that content is not accessible to you, please contact us:

Email: hello@socialhousing.ai

We aim to respond to accessibility queries within 5 working days and will work with you to find a suitable solution.

Technical information

socialhousing.ai is not a public sector body and is therefore not legally required to meet the Public Sector Bodies Accessibility Regulations 2018. However, we have adopted the principles of those regulations as a good practice commitment to our users, many of whom work in or with the public sector.

Changes and improvements

We review and improve the accessibility of this site on an ongoing basis. This statement was last reviewed in March 2026.